"We'll start in January" is an objection you can flip.
Russ Cersosimo
Every year around this time, the same sentence shows up in my pipeline. The holidays are coming. Let's not start anything new. Circle back in January.
It sounds reasonable. It sounds like a yes with a date on it. Most of the time it's neither.
I was in a strategy meeting this week for a venture I'm part of, and we spent real time on this exact problem. We already knew the people we sell to would push the start to next year, because we'd just watched a prospect do it. So the question wasn't whether we'd hear it. It was what we'd say back.
Why "January" is a decision deferral
From a decision-science view, "let's start in January" usually isn't a scheduling choice. It's a way to not decide.
Two well-documented patterns are at work.
The first is status quo bias. In a classic paper, Samuelson and Zeckhauser showed that people disproportionately stick with the status quo, meaning doing nothing or keeping their current decision. Pushing to January keeps the status quo in place for another two months, and it doesn't feel like a no.
The second is the pull of a fresh start. Dai, Milkman and Riis found that people are more likely to pursue goals right after temporal landmarks like a new year, a new month or a holiday. January feels like the natural time to begin. That's why the deferral sounds so sensible, to the prospect and to you.
Put those together and you get a stall that feels responsible. The prospect isn't saying no. They're picking a future version of themselves to make the decision.
And here's the part a teammate said out loud in that meeting: "there'll always be another holiday to roll that in too." January turns into after the quarter closes, then after the busy season, then after summer.
Flip the timing, don't fight it
You won't win by arguing that the holidays don't matter. They do, and the prospect knows their own calendar better than you.
What you can do is change what the slow season means.
For most businesses, the weeks before a new year are quieter. Fewer live projects. Fewer fires. That's not a reason to wait. It's the best window to onboard and train, because there's actually time to learn something new before the busy season hits.
We'd seen this firsthand. Getting people up to speed took real time, and that ramp-up was worth it. The lesson was simple: do the ramp-up when the work is light, not when it's heavy. As I put it in the meeting, "Why not do it during a downtime?"
That reframe turns the prospect's own reason for waiting into the reason to start. If January is when they want to be running, then November and December are when they need to be getting ready.
Give the offer a real end date
The second half of the flip is urgency, and it has to be honest.
The structure we talked through is simple. The offer runs through the end of the year. If you start now, you're trained and ready when January arrives. After that, the offer goes away. In my words from the call: "Here's your opportunity." And: "be ready to launch by January 1. Take it or leave it."
That only works if the date is real. A fake deadline is a gimmick, and buyers can smell it. A real one gives the prospect something they don't have when they defer: a cost to waiting. One of my partners summed it up in one line: "You create the urgency."
Note what this isn't. It isn't pressure for its own sake. You're not inventing scarcity. You're pointing out a real window, attaching a real date to it, and letting the prospect choose.
Three moves you can run this week
1. Name the deferral before they do. If you know the holiday stall is coming, bring up timing early. Ask what their next few months look like before they reach for January.
2. Reframe the slow season as setup time. Tie your offer to what the quiet weeks are good for: onboarding, training and getting ready, so they start the new year running instead of starting it learning.
3. Put a real end date on it. Pick a date you'll actually keep, say it plainly, and stick to it. If the date moves every time someone pushes, it was never a date.
The read
"We'll start in January" isn't a timeline. It's a decision someone hasn't made yet, dressed up as a plan.
You can wait for January with them, or you can show them why the next six weeks are the best time to get ready, and give them a real reason to decide now. One of those fills next year's pipeline. The other one fills it with more Januaries.
Frequently asked questions
Why do prospects push decisions to January?
Two patterns explain a lot of it. People tend to stick with the status quo, and a new year feels like a natural fresh start. Together they make waiting feel responsible even when nothing is gained.
How do you respond when a prospect says they'll start after the holidays?
Reframe the slow season as the best time to onboard and train. If they want to be running in January, the quiet weeks before it are when to get ready.
Is putting an end date on an offer manipulative?
Not if the date is real. A fake deadline breaks trust. A real one simply shows the prospect that waiting has a cost.
What should the end date be tied to?
Something real, such as the end of the year or the date onboarding has to begin for them to be ready on time. Pick a date you will actually keep.
Field Notes from Cersosimo & Associates. Behavioral strategy and decision science for owners and medical professionals.
